Terms and Conditions

I. Special Notices

1. In order to ensure the benefits and rights of Customer, Customer must carefully read the provisions herein before registering and using SolaX Portal and corresponding services ("Services"). Terms of service ("Terms") is a legal agreement ("Agreement") and will come into effect when Customer clicks "I Agree" or starts to use any service on SolaX Portal. Customer must be a personal with full criminal responsibility, e.g. Customer must not be minors. Customer shall have the legal rights to represent the company when he/she agrees the Terms on behalf of the company which he/she works for.

2. When whole or part of Terms is excluded in any state or region where Customer belongs to, Customer shall stop using the Site for monitoring immediately.

II. Obligations

(A) Obligations of SolaX Portal

1. SolaX Portal shall be responsible for establishment, operation and management of the Site, and ensure to provide Customer with aforesaid services;

2. SolaX Portal shall set service and consultation, and shall be responsible for solving any problems occurred during the use of SolaX Portal by Customer;

3. When services are unavailable to Customer due to malfunction of the monitoring platform, SolaX Portal shall solve the problems actively and seriously.

(B) Obligations of Customer

1. Customer shall strictly comply with the management and service regulations of SolaX Portal;

2. Customer shall provide authentic information to SolaX Portal, including email address, serial number of data logger, etc. Customer shall bear any liability due to inaccurate or unauthentic information;

3. Customer shall not transmit, copy, intercept, tamper with, or otherwise use the content of SolaX Portal, or produce any derivative products related to such content;

4. Customer shall properly keep the user ID and password used for the monitoring platform, and shall bear any losses and liabilities due to improper keeping and use of user ID and password by Customer, any third party authorized by Customer, or any third party unauthorized by Customer. Customer shall inform SolaX Portal immediately once any unauthorized third party is found of using Customer's account or the account is disclosed.

III. Ownership

1. Customer has the ownership of all data of own account. Customer shall permit SolaX Portal to use such data for providing services to Customer. SolaX Portal may, for the purpose of providing services to Customer, or as required by government or supervision organizations, disclose the data of Customer.

2. SolaX Portal has all rights of the contents of remote monitoring system for PV systems, including, without limitation, texts, software, images, graphics, etc.; all contents of emails; and other information provided to Customer. All the aforesaid contents are protected by relevant laws including copyright, trademark, label and other property rights.

3. Limitation on permission: SolaX Portal grants to Customer limited, revocable, non-exclusive, non-sub-licensable, and non-transferable right of use within valid period. Except as expressly permitted herein, Customer may not use SolaX Portal in any means or for any purposes. Customer shall not:

1) Transmit, copy, intercept, tamper with, or otherwise use the content of SolaX Portal, or produce any derivative products related to such content;

2) Resell or sub-license the Services;

3) Behave as infringement of the patent of SolaX Portal or any other intellectual property rights.

4. SolaX Portal has the ownership of any proposals provided by Customer, including confidential proposals. SolaX Portal has the right to use such proposals without any limitation and restriction. Customer may not withdraw the proposals provided to SolaX Portal.

IV. Service Regulations

1. Customer must ensure the authenticity of the information provided for registering the account of SolaX Portal, and the information must be updated immediately when any change occurs. SolaX Portal shall not bear any responsibility for any monitoring malfunction, abnormal data or error of analysis due to inaccurate information provided by Customer. Customer shall bear any resulting legal or economic disputes.

2. Customer shall not transfer or lend the account and password to any others. Where the account is found to be used by others illegally, Customer shall inform SolaX Portal immediately. SolaX Portal shall not bear any responsibility for the illegal use of account and password by any others due to hacker or neglects of Customer.

3. Customer shall comply the principles as follows for use of SolaX Portal:

3.1 Comply with related laws and regulations;

3.2 Comply with any network protocol, provisions and procedures related to web services;

3.3 Shall not use SolaX Portal for any illegal purposes;

3.4 Shall not, in any means, use SolaX Portal to upload, post or spread any hurtful, abusive, or obscene information or any other illegal information. Customer shall solely take the full responsibility for the information uploaded;

3.5 Shall not infringe the patent rights, copyright rights, trademark rights, reputation rights or any other legal rights of any third party.

4. Customer shall ensure that SolaX Portal will not be prosecuted by any third party due to the product or service of Customer;

5. Information gained from SolaX Portal shall be used for reference and analysis by Customer, and shall not be used for arbitration or evidence in any litigation.

V. Privacy Policy

1. SolaX Portal guarantees not to disclose to the public or provide to any third party with any information registered by a single customer or any confidential information saved in the system by Customer during use of SolaX Portal, except situations as follows:

1.1 Expressly authorized by Customer in advance;

1.2 Required by related laws and regulations;

1.3 Required by related government and supervision departments;

1.4 As to protect the benefits of the public and society;

1.5 As to protect the legal rights and benefits of SolaX Portal.

2. SolaX Portal may cooperate with a third party to provide network services to Customer. Under such circumstances and where the third party agrees to take the same responsibility as SolaX Portal for protecting privacy of Customer, SolaX Portal shall have the right to provide the information of Customer to such third party.

3. Without revealing the confidential information of a single customer, SolaX Portal shall have the right to analyze the entire user database and make commercial use of the user database.

4. During SolaX Portal registration the system performance may be monitored by the manufacturers/distributors/installers with purpose of ensuring system operating correctly.

VI. Disclaimer of Liability

1. SolaX Portal shall have limited liabilities for the accuracy and integrity of the information and data as provided. SolaX Portal shall not take any responsibility for inaccurate information and data due to violation of regulations by Customer.

2. SolaX Portal shall not bear any responsibility for network service interruption or any other defect due to Act of God or any other cause beyond its control. SolaX Portal shall make efforts to minimize the losses and effects incurred to Customer.

3. Where information and data fails to display in time and accurately due to the quality problem of PV data logger provided by SolaX Portal or malfunction of SolaX Portal server, SolaX Portal shall solve the problem actively and seriously. Regarding the monitoring interruption, Customer shall not require, except for maintenance or exchange, any requirements, including without limitation, litigations, or economic compensations, etc.

4. SolaX Portal shall not bear with any liability or compensation for any losses due to use of information displayed on SolaX Portal and/or inaccurate or incomplete information displayed on SolaX Portal, if no evidence can be provided to show willful act or gross negligence of SolaX Portal.

VII. Service Interruption

1. Causes of service interruption

(a) SolaX Portal shall inspect or maintain the platform of SolaX Portal or corresponding equipment regularly or irregularly, whenservice may interrupt during reasonable period. SolaX Portal shall not take any responsibility under such circumstances, but shall inform Customer in advance as far as possible;

(b) Network service interruption due to Act of God or causes beyond control of SolaX Portal;

(c) Inauthentic personal information provided by Customer;

(d) Violation of service regulations herein by Customer;

2. Effect of service interruption

(a) Customer will not be able to access or use any content of the monitoring system;

(b) During the interruption period, SolaX Portal will keep all accounts and corresponding data of Customer.

VIII. Disputes and Applicable Laws

1. Disputes occurred during performance of this Agreement shall be solved upon friendly negotiation between both parties.

2. Where the dispute cannot be solved upon negotiation, please lodge a complaint to the local court where SolaX Portal is located.